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Service commitment

After-sale service and promiseService Commitment: After acceptable inspection and acceptance, the supplier solves quality problems because of supplier design and manufacture within one year of device guarantee period.
Within the guarantee period, the supplier timely and freely provides maintenance service due to various faults of devices and timely and freely replaces various damaged parts caused by non-made reason, and the guarantee period of replaced parts is counted from replacement date.
Within the guarantee period, if the equipment goes wrong, the supplier makes response within 24 hours after receiving notice of the purchaser and freely maintains.
After the guarantee period, if the equipment goes wrong, the supplier makes response within 24 hours after receiving notice of the purchaser and offers maintenance by only charging spare part cost price.
We can supply all parts, spare parts and accessories of plate bending machines for 10 years. The supplier should inform the purchaser 3 months in advance before spare parts stop production. At this time, the supplier should freely provide processing drawing and technical data to obtain subsequent spare part supply.
The equipment meets customers’ requirements on spares and spare parts at any time.

 

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